Privacy Policy

Introduction

At Ascend Learning Solutions (“we”, “us”, “our”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our Website and services.

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or may reasonably be linked to a specific individual (“Personal Data”). This may include:

1.1 Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Organization or company name

  • Information you submit through forms (e.g., contact form, demo request, newsletter signup)

1.2 Automatically Collected Information

When you use our Website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and duration of visits

  • Referral source

  • Cookies and tracking technologies

This information helps us operate, improve, and secure our Website and services.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our Website and services

  • Respond to inquiries and provide customer support

  • Communicate with you about updates, promotions, and offers (only with consent where required)

  • Improve our Website, products, and services

  • Analyze usage and trends to enhance user experience

  • Comply with legal obligations

We do not use personal data for unauthorized purposes.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party partners who help us deliver services (e.g., analytics, hosting, email systems)

  • Legal & Regulatory Authorities: To comply with applicable laws, regulations, legal processes, or government requests

  • Business Transfers: If Wise Learning Solutions is involved in a merger, acquisition, or sale of assets

  • With Your Consent: Any other sharing with your explicit permission

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve website functionality

  • Recognize repeat visitors

  • Collect analytics data

You can control cookie preferences through your browser settings; however, disabling cookies may impact certain features of the Website.

5. Data Security

We implement reasonable organizational, technical, and administrative safeguards to protect your personal data against accidental, unlawful, or unauthorized access, disclosure, loss, alteration, or destruction. Despite these measures, no security system is completely impenetrable.

6. Your Rights

Depending on applicable laws, you may have the following rights regarding your personal information:

  • Access your personal data

  • Correct or update inaccurate data

  • Request deletion of your personal data

  • Object to or restrict processing

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information below.

7. Children’s Privacy

Our Website is intended for general audiences and not directed at children under the age of 13. We do not knowingly collect or maintain personal information from individuals under 13. If you believe we may have collected such information, please contact us so we can assist in deleting it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date and post the updated policy on this page. Your continued use of the Website after changes become effective indicates your acceptance of the new policy.